Katherine Marten, RDH, shares her expertise with VoiceWorks, the light-weight wi-fi headset that permits dental hygienists to verbally transcribe pocket depths, recession, bleeding, mobility, giant restorations (i.e. bridges, crowns) and permits dental professionals to solely deal with affected person schooling, whereas additionally protecting them actively engaged all through their remedy:
“I started LifeSmiles Dental Hygiene in 2015, with a imaginative and prescient to offer my shoppers with an enhanced interactive, instructional, and client-centered method to preventive oral care; whereas, additionally providing that “WOW” issue throughout appointments. As a busy mother with three younger youngsters at house, it was additionally key that I structured my enterprise to make sure a wholesome work-home life stability.
As LifeSmiles grew and developed over time, many challenges arose when it got here to operating the executive and clerical elements, and charting was one of many essential time-consuming points I struggled with. I started investigating choices to streamline this course of and took benefit of Oral Science’s three-month money-back assure with VoiceWorks.
I started integrating VoiceWorks’ headset and software program into my enterprise practices in 2020and since doing so, this system has develop into invaluable, with quite a few advantages for my workplace, my work as a clinician, and my shoppers.
- Saves Time: Charting is accomplished chairside with the voice recognition software program, and with out the necessity for an assistant. There are lots of shortcut instructions that permit for quicker, more practical, and extra environment friendly charting.
- Elevated Accuracy: VoiceWorks data as you chart; due to this fact, eliminating missed or inaccurate data. The software program shortly data lacking enamel, probing depths, recession, furcation, mobility, bleeding factors, exudate, and enormous restorations similar to crowns, and bridges. Its voice recognition know-how is skilled to select up every supplier’s voice, so it understands what you’re calling out. Background music and shopper conversations don’t impression charting and it repeats the info to make sure it’s precisely recorded.
- Handsfree: VoiceWorks is totally handsfree, stopping cross-contamination or the necessity to take away gloves throughout charting. It may be used below a face protect and with an N95 masks. This makes it a breeze to work with throughout shopper appointments.
- Aids in Prognosis and Analysis: VoiceWorks makes use of the recorded data you relay, and breaks it down into helpful knowledge, which makes charting far easier and helps with figuring out a dental hygiene analysis. VoiceWorks summarizes pocket depths, recession, furcation, plaque websites bleeding factors into variety of websites famous in addition to percentages, which streamlines setting and evaluating targets.
- Interactive and Instructional: I’m a powerful believer that information is energy. I spend fairly a little bit of time educating my shoppers on their present oral well being situations and how one can obtain improved outcomes. VoiceWorks has additionally develop into a strong useful resource for shopper schooling. As you’re charting, VoiceWorks repeats the info, calling out a warning for probing depths over 4mm and the hazard for probing depths over 5mm alerting the shopper to areas of concern. As soon as charting is full, I can present the shopper their chart and assessment the dental illness course of and different findings. The chart is visually stimulating and straightforward for shoppers to know and could be printed or emailed for the shopper’s report. They typically touch upon how thorough and academic their appointment is, and the way nobody has ever defined this course of to them on this capability earlier than. Due to the data VoiceWorks supplies throughout visits, shoppers return motivated and desperate to see their enchancment.
- Assists With Therapy Acceptance: When shoppers have a greater understanding of their oral well being and the state it’s in, they’ve a greater acceptance of really useful remedy. This not solely helps promote good oral well being for my shoppers but in addition assists with my observe’s backside line.
- Price-effective: Whereas there’s an preliminary funding and a month-to-month charge, the value-add that VoiceWorks supplies outweighs these prices. It has helped me to avoid wasting time, which could be spent specializing in my shoppers, different areas of my observe, or with my household. Shoppers typically remark that they’ve by no means had their oral well being defined to them so effectively, which not solely assists with retention but in addition will increase my shopper base by means of referrals. Plus, it gives that “WOW” issue throughout shopper visits that I envisioned for my observe after I first launched this enterprise.
On the finish of the day, VoiceWorks has been an asset to our workplace. Along with the various accolades I’ve listed above, the coaching supplied with the software program was simple, the instruments themselves are user-friendly, and the technical assist supplied with the product is excellent. Together with integrating GBT, shoppers are extra concerned of their appointments and excitedly return to see the progress they’ve made. I extremely suggest VoiceWorks to any dental hygienist or oral healthcare observe.”
To be taught extra about VoiceWorks, go to oralscience.com
