By MATTHEW HOLT
For these of you ready for the Labcorp, Blue Protect of California, Brown & Toland Physicians Physicians replace, the ball has been moved a few years down the sector.
If you wish to catch up right here is half 1, half 2 and half 3)
You’ll recall we left it with a thriller $34.94 invoice which didn’t both match the official $50 copay quantity I’ve, nor the $0 affected person accountability in my EOB. I received a name from Rhia Fleming, an skilled buyer rep at Labcorp, on whose digital desk this has been dumped. We had a beautiful dialog by which we agreed that the co-pay ought to both have been $50 or $0 however that it’s doable that the co-pay is the decrease of $50 or the quantity Labcorp was attempting to gather.
She had beforehand referred to as the Blue Protect of California supplier line to attempt to determine this out. Blue Protect had certainly kicked this declare from Labcorp to Brown and Toland the IPA I’m assigned to within the HMO product I purchased. The fees from Labcorp have been $322.28 and the response from B&T was that the contractual worth (i.e. what they agreed to pay Labcorp for these checks) was $34.94, therefore the “adjustment” of $287.34. Nonetheless in Labcorp’s system the algorithm interpreted B&T’s response as saying 1) the agreed cost is the $34.94 in response to the contract and a couple of) they weren’t going to pay so the affected person owes the distinction. When Rhia Fleming requested Blue Protect’s rep why the affected person owed cost on this, the Blue Protect rep stated that the process code and prognosis code from my PCP (One Medical) didn’t depend as preventative care. In different phrases Labcorp has not received paid in any respect for working these checks thus far, as a result of they’re in response to B&T “not preventative”. Though IMHO, CMS says that they’re. And naturally because it says my copay is $0 I’m deciphering Blue Protect of California’s EOB as saying that to me!
Therefore Labcorp generated the invoice for the $34.94 and despatched it to me. Which began this entire telenovela.
BTW Rhia’s conclusion was that as not one of the checks have been “preventative,” Labcorp billed me the $34.94 as that was the overall it was contractually owed somewhat than the $50 copay I’m purported to pay for lab work. I really checked again in my Labcorp account and located that final 12 months I did in truth pay $50 so maybe final 12 months I had completely different checks or by some means they’ve modified the algorithm. I checked the EOB for that 2024 invoice and the overall cost was $445.20 of which Blue Protect paid $28.07. No I couldn’t discover the Labcorp invoice on their system, presumably as a result of I’ve paid it! On condition that I paid $50 for providers from Labcorp on that date (sure, it took me 7 months to pay up!)(, it’s doubtless that the agreed cost was $78.07 ($50+$28.07) of which I unthinkingly paid the $50 copay. And sure that ought to have been preventative too. (Maybe I ought to ask for that $50 again!!)
Then, I had one other thought.
It seems that the lab outcomes this 12 months generated an extra concern in my physician’s thoughts. (Keep in mind I had the lab checks earlier than the workplace go to in order that we might focus on the outcomes). Plainly my iron ranges have been somewhat low, so whereas I used to be within the physician’s workplace he ordered some extra checks particularly about that. As One Medical has techs on website they drew my blood then and there and shipped it to Labcorp.
In response to my EOB, Labcorp’s cost for these new checks was $60.79 of which Blue Protect or somewhat Brown and Toland once more paid $0 and created an EOB which once more stated my affected person accountability was $0. I requested Rhia to examine that invoice in her system and it seems that I do NOT owe Labcorp something on that set of checks. Perhaps they have been coded as preventative? I attempted to search out the invoice on my affected person portal at Labcorp however as a result of I don’t owe something I haven’t been despatched an bill and with out an bill quantity you can not examine the invoice!
When Rhia ended the decision with me, her subsequent transfer was going to investigate of Blue Protect and Brown and Toland what the explanation was for me owing $0 on that invoice!
In the meantime I await the results of the official Blue Protect investigation with curiosity. In fact this would possibly simply have come all the way down to Amazon One Medical coding the checks incorrectly. Nevertheless it’s all enjoyable and video games in case you have limitless persistence in American well being care.
And naturally, this nonetheless isn’t over!
