Cisco Join returns to the Moon Palace Resort and Conference Middle in sunny Cancun at the moment! Even after twenty years and 20 international Cisco Dwell occasions, I’m nonetheless energized by the prospect to fulfill new faces, reconnect with buddies, and expertise the newest Cisco improvements. I’m returning to Cancun this 12 months in a brand new position as chief of Buyer Expertise (CX) for the Americas – together with Latin America. I’m keen to supply recent insights on how Cisco will help our clients and companions attain their largest targets.
Cisco Join Cancun isn’t simply an occasion – it’s a showcase of our “One Cisco” technique. Right here, networking, observability, collaboration, safety, Splunk, and providers all come collectively to ship actually distinctive outcomes. Our give attention to integration is about greater than expertise—it’s about creating simplicity, agility, and measurable worth for our clients in a fast-changing world.
With 3,000 attendees from throughout Latin America, the vitality right here is electrical. This 12 months, AI is once more on the heart of the dialog, as we discover the way it’s remodeling each side of buyer expertise. As Liz Centoni shared in her current weblog, “Agentic AI Poised to Deal with 68% of Buyer Service and Assist Interactions by 2028,” 93% of world respondents imagine agentic AI will empower B2B distributors to ship extra customized, predictive providers, and also you’ll see that innovation in motion at Cisco Join LATAM.
What to anticipate: CX Highlights at Cisco Join
- Keynotes: Don’t miss our mainstage session at 5:30pm on Monday, September 29. I’ll be becoming a member of LATAM chief Laercio Albuquerque, Emma Carpenter, Marcus Moffett, and Rob Barton to debate the pivotal position of AI in our built-in portfolio and the way it’s driving actual transformation for our clients.
- Dwell Demos: Go to the CX demo pod within the Cisco Showcase to expertise firsthand how Cisco’s Simplified Companies Portfolio, Premium Assist Companies, and AI-Powered Assist are designed that can assist you obtain higher enterprise outcomes with much less complexity.
Let’s join
From September 29 to October 1, Cancun will probably be buzzing with dynamic classes, hands-on demos, and new connections. Whether or not you’re a long-time Cisco buyer or new to our group, that is your alternative to study, collaborate, and be impressed. Don’t miss the prospect to say whats up. I sit up for connecting and shaping the longer term collectively.
