This text is a part of a sponsored collection by Professional Insured.
Working a rising insurance coverage company in the present day means juggling quote requests, endorsements, COIs, obtain reconciliation, coverage servicing, and more-all whereas making an attempt to reply shortly to purchasers and retain your e-book. However with staffing shortages, rising prices, and heavy system work, many businesses discover themselves overwhelmed.
That’s why extra businesses are outsourcing again workplace help to a specialised companion like Selectsys.
What Does “Agent Assist” Really Imply?
At Selectsys, Agent Assist means turning into an extension of your inner team-handling duties straight inside your AMS so that you don’t should depend on spreadsheets, shared folders, or exterior portals.
We work inside platforms like AMS360, Utilized Epic, Hawksoftand more-so you’ll be able to assign work similar to you’d to an inner group member.
Discover full companies on our Common Agent Assist web page.
What We Deal with for Companies
Our group helps:
- Certificates of Insurance coverage (COI) processing
- Endorsement requests
- FNOL consumption and logging
- Renewal prep
- Obtain matching and reconciliation
- Coverage doc administration
- Assertion dealing with and invoicing
Want extra specialised help? We additionally help with submission prep, audit follow-ups, and accounting workflows.
Discover our COI Processing Assist and Endorsement Processing options.
Check Case: COIs With out the Chaos
Consumer: Regional industrial traces company with 15+ CSRs
Downside: Dealing with 100+ COIs per day with fixed rework, delays, and producer complaints
Answer:
- Selectsys embedded 2 devoted COI processors straight into their AMS
- COIs routed by way of inner CSR task guidelines
- Turnaround SLAs established: <2 hours for same-day COIs
Outcomes:
- 75% sooner COI turnaround
- Inside CSRs freed up for renewals and servicing
- Complaints dropped by 90% inside 30 days
Why Outsourcing Works (When Executed Proper)
Most company leaders hesitate to outsource as a result of they’ve seen it executed wrong-offshore assistants working in shared Google Sheets or needing fixed handholding.
With Selectsys, the mannequin is totally different:
- We work inside your AMS
- You get named, devoted workers
- Flat-rate pricing, no hourly clock
- We align to your inner course of, not the opposite means round
Find out how we help Retail Insurance coverage Companies.
FAQs
Do I want to vary my present AMS or workflow?
No. We work inside your system (AMS360, Epic, and many others.) and adapt to your present course of.
Are the workers full-time or project-based?
You get devoted workers assigned to your account, obtainable each day similar to inner workers.
What’s included in onboarding?
We doc your course of, run a dry run, after which go dwell. Most businesses are up and working in 5–7 days.
Is there a long-term contract?
No. Month-to-month, with the primary month free for many engagements.
Can you’re employed straight with our carriers or distributors?
Sure, if wanted. We routinely talk with carriers to acquire lacking information or resolve obtain points.
Remaining Ideas
Again workplace quantity shouldn’t cease you from rising your company. With Selectsys, you get a ready-to-go group that works inside your system, understands insurance coverage, and delivers outcomes.
Able to unlock your inner group? Let’s discuss.
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