The next is an excerpt from Cisco’s FY25 Goal Report. Discover the full report to be taught extra about how we Energy an Inclusive Future for All.
In keeping with the Cisco AI Readiness Indexnear a 3rd of organizations surveyed report that staff are restricted of their willingness to undertake AI. Not so at Cisco. We consider that thriving within the age of AI requires not simply cutting-edge know-how, however a deep funding in folks. We’re actively making a tradition of steady AI studying and experimentation, contemplating ourselves “buyer zero” in terms of leveraging Cisco’s AI-first know-how.
Digging Deep I
nto AI Analysis
In fiscal 2025, we carried out a multimodal evaluation of how staff had been utilizing AI instruments and the way that impacts the office expertise. The examine centered on three key areas of influence:
- Adoption: Leaders are the largest predictor of AI adoption. At Cisco, in case your chief makes use of AI, you’re two occasions extra possible to make use of it too. Tenure can be an indicator; staff with lower than one 12 months or greater than 20 years at Cisco had the very best AI utilization.
- Expertise: Along with Cisco-sponsored programs, 91% of focus group members had been studying AI via trial and error.
- Influence: AI is a workflow enhancer, with excessive performing staff embedding AI into every day workflows to spice up effectivity and concentrate on greater precedence work.
These insights will assist inform and form our total AI worker expertise technique transferring ahead.
Growing AI for Everybody
AI for Everybody is Cisco’s flagship AI studying program, designed for all staff — no technical background required.
Constructed by Cisconians for Cisconians, this coaching presents bite-sized classes and hands-on AI workouts. 4 persona-based modules — Customers, Leaders, Enablers, and Builders — present role-based studying, from foundational abilities to AI knowledge analytics. This initiative signifies a shift in our AI studying technique, transferring from broad coaching to extra centered, role-relevant content material.
As a complement to this, we additionally developed a standalone AI coaching centered on knowledge privateness, inclusive design, and humanin-the-loop resolution making to assist staff make extra considerate, moral selections on AI adoption.
Introducing CIRCUIT
Two years in the past, we launched our first Cisco IT Enterprise Chat AI software. However what began as a easy method for workers to soundly use generative AI has advanced into way more.
In fiscal 2025, we launched a new-and-improved AI assistant, CIRCUIT. Developed by Cisco IT, this inside software securely brings collectively the newest AI fashions into one cohesive system.
CIRCUIT can deal with the whole lot from routine duties, like drafting emails, to limitless deep analysis. And it continues to evolve alongside AI know-how to sort out extra advanced knowledge, introduce extra clever brokers, and lay the groundwork for actually related, automated workflows.
Every new function we launch brings us nearer to a streamlined and seamless AI-powered work expertise for workers — with Cisco-grade belief and safety at its core.
At Cisco, our Goal is core to who we’re and what we do. Study extra about our targets and progress to this point in our Goal Reporting Hub.
