Tuesday, March 24, 2026

From Receptionist to Undertaking Lead: My Non-Linear Cisco Profession Journey

Woman wearing a “We Are Cisco” T-shirt and sunglasses sitting by a window with natural light.Woman wearing a “We Are Cisco” T-shirt and sunglasses sitting by a window with natural light.

(Contains Video) Learn on for Sade’s story, then keep tuned for much more about her work with Cisco Nation Digital Acceleration and Girls of Cisco.

A Location Change That Modified My Life

In Might 2011, I had an interview lined up at Tiger Manufacturers. On the morning of the interview, I acquired a name to say the placement had modified — to Cisco. On the time, it felt like a small logistical adjustment. Little did I do know {that a} easy change of location would utterly change my life.

Beginning on the Entrance Desk — and Dreaming Greater

My first function at Cisco was as a crimson badge vendor, working as a receptionist. I knew little or no about Cisco or the expertise business, however I used to be curious.

Reception shortly grew to become my classroom. I keep in mind feeling a bit intimidated at first by phrases like “routers” and “switches,” however with the full of life and welcoming vibe that surrounded me, I shortly discovered that no query was too primary. Engineers would take the time to interrupt down complicated subjects, generally even sketching out diagrams for me on a notepad. These on a regular basis conversations helped me join the dots and gave me the boldness to continue learning. Throughout that first 12 months, I made a quiet promise to myself: I’d develop right into a blue badge Cisco worker.

A Door Opens — and So Do Many Extra

In April 2013, I moved into Human Sources. Though I labored in HR for less than a month, it grew to become a pivotal second in my profession. Up till then, I noticed my work as only a job, doing my greatest day-to-day, however not wanting on the huge image. Immediately, being trusted with onboarding new staff made me notice how far more there was to be taught and contribute. I cherished taking up the brand new challenges and expertise, and began to think about an actual profession path, not only a collection of roles. It was the primary time I actually felt like I had discovered my place and was constructing one thing significant for myself.

By June 2013, I moved into an administrative assistant function. I used to be managing calendars, attending inner gross sales conferences, studying procurement processes, and gaining actual perception into how the enterprise operates. I genuinely cherished the tempo, complexity, and impression of the work. Supported by managers who inspired my growth, I thrived.

Stretching Past My Consolation Zone

In 2016, I grew to become the Government Assistant to the Common Supervisor of South Africa. On the time, it felt like the most important administrative function I may think about for myself.

A few of my favorite reminiscences had been planning our quarter and year-end celebrations. There was an unimaginable vitality within the air as all of us got here collectively. I cherished the custom of ringing the bell within the kitchen to rejoice an account win. Wanting round throughout these moments, I felt a real sense of belonging. It wasn’t nearly hitting targets — it was in regards to the camaraderie and full essence of Cisco’s supportive, linked tradition. We’re all the time able to rejoice one another’s successes.
Woman in a black blazer and patterned top standing in an office space, wearing a badge and smiling at the camera.Woman in a black blazer and patterned top standing in an office space, wearing a badge and smiling at the camera.
After a couple of years, I knew I used to be prepared for a brand new problem. Discussing my pursuits, my supervisor inspired me to enroll in a venture administration course and start a stretch project supporting the Nation Digital Acceleration (CDA) group in South Africa.

Then, prefer it did for therefore many people, COVID-19 modified all the things.

Regardless of lockdowns, challenges, and uncertainty, I helped handle relationships and keep momentum on initiatives. Throughout one complicated venture milestone with native authorities, I had an “a-ha!” second. I noticed I used to be not supporting from the sidelines — I used to be main. That gave me the boldness to make my contributions official in a everlasting function main work that really makes a distinction throughout the CDA group.

Doing Work That Really Issues

Right this moment, I’m proud to be the Undertaking Lead for CDA in South Africa, the place we deliver expertise to communities which have traditionally been left behind. We work carefully with authorities to create jobs, increase Cisco’s Networking Academy digital expertise program, and clear up real-world challenges utilizing Cisco’s expertise and providers.

One in all my most rewarding experiences was lately launching the revamped Siyabonga Telecentre. On the day of the launch, I noticed firsthand how a lot the expertise meant to the neighborhood. Watching the youth eagerly interact with the Cisco Networking Academy to develop digital expertise was extremely transferring. I may really feel the happiness and hope within the room, and it was a strong reminder of why I proceed doing what I do.

Group, Inclusion, and Goal

Alongside my formal roles, I’ve additionally been a lead in a number of Cisco Inclusive Communities — our model of Worker Useful resource Teams (ERGs). These are employee-led areas the place we give attention to connection, collaboration, and driving social impression. At Cisco, it’s not simply discuss. The corporate genuinely creates the house, assist, and belief for us to steer change. I’ll always remember the vitality within the room throughout a venture with Rise In opposition to Starvation. Between the tales we shared and the information that we had been making an actual distinction for individuals in want, that sense of neighborhood and compassion is what makes our tradition so particular.

Extra Than a Straight Line

Wanting again, my journey is proof that careers don’t have to be linear to be significant. Cisco has supported my development professionally and personally, inspired me to stretch past my consolation zone, and allowed me to construct a profession rooted in objective and impression.

I’m dwelling proof that Cisco is a superb place to work — a spot the place curiosity is welcomed, development is supported, and individuals are empowered to turn into greater than they ever imagined.

Generally, all it takes is a change in location to vary your life.

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