Be aware: The above data is predicated on publicly out there information from March 2026 or earlier. The present standing of all firms needs to be primarily based on Labour Division Official information shall prevail.
Be aware: The above data is predicated on publicly out there information from March 2026 or earlier. The present standing of all firms needs to be primarily based on the official information of the Labour Division.
Learn how to confirm a hiring agent: 4 steps to verify if the agent is licensed
Step 1: Go to Labour Division「Job placement company web site」
Step 2: Choose ‘Employment Company Data’ from the menu above and select ‘Seek for licensed employment businesses’.
Step 3: Present 4 search strategies:
Record all licensed employment businesses
You may seek for licensed employment businesses alphabetically. If the identify is in Chinese language, it will likely be listed within the ‘Others’ class.
Enter the Chinese language/English identify, telephone quantity, sort of employment company, or area to seek for licensed employment businesses.
By deciding on totally different areas on the map, all licensed employment businesses in that space might be displayed.
Step 4: Click on ‘View Particulars’ within the identify of the licensed employment company. Along with viewing fundamental data akin to deal with, phone quantity and e mail, you too can see whether or not the employment company has ever been convicted of abusing commissions and has been given a written warning for violating the code of observe.
Precautions
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In case you can’t discover the corporate identify, or the knowledge doesn’t match the shop’s license quantity, it’s good to be further cautious, as it could be unlicensed, utilizing a borrowed license, or have had its license revoked.
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You may ask the middleman to point out a replica of the bodily license and confirm that the corporate identify, deal with and license quantity match these on the federal government web site.
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If the home helper is a international nationwide, you possibly can verify with the consulate or labor division of the nation the place the helper is from to see if she has a domestically acknowledged license, in order to keep away from dropping safety as a result of this company.
What will be achieved to find middleman violations?
In case you suspect that an company is working with out a license or offering false data, it’s best to keep away from signing a contract and instantly report it to the Labour Division report to guard your self and your home helper. Moreover, in the event you uncover any irregularities by Hong Kong employment businesses (employment facilities), akin to extreme fee expenses or false guarantees, you possibly can comply with these steps. Grievance the matter might be pursued collectively.
Grievance course of
First, collect proof (contracts, receipts, dialog information), then file a criticism with the Employment Service Middle of the Labour Division.
On-line complaints: via Labour Division web site submit the shape or name 2157 9537.
In particular person or in writing: Submit a report back to the Labour Division workplace. The Labour Division will examine and require the agent to reply, which can lead to fines or license suspension.
Different strategies
Client Council: In case you suspect false promoting, please name 2929 2222 or go to on-line (client.org.hk) criticism.
Police report: For severe fraud akin to unlawful expenses, report back to 2527 7117 or go to the police station. It’s a felony offense and will be prosecuted.
Small Claims Tribunal: Get well the fee distinction (most HK$75,000).
Precautions
Maintain copies of all paperwork. In case you file a criticism, the company might take motion towards you (akin to delaying your visa software). You may request the Labour Division to intervene.
Often Requested Questions
Are employment facilities which have obtained written warnings from the Labour Division ineligible for choice?
Employment facilities which have obtained written warnings from the Labour Division are comparatively high-risk, however this doesn’t imply they are going to instantly stop operations. It is suggested to prioritize respected businesses with a “zero report” of violations. In case you should use one, at the very least be certain that to signal a transparent service settlement, receipt, and refund phrases.
How are you going to inform if an employment company is working with out a license or has modified its license?
You may verify on the Labour Division’s web site to see if there’s a legitimate license quantity and confirm that the corporate’s Chinese language/English identify matches the deal with. In case you can’t discover the corporate or the license has been revoked, however the firm remains to be working beneath one other identify, it could be an unlicensed or “transferred” middleman. You must cease utilizing the corporate instantly and think about reporting it to the Labour Division.
