Thursday, March 26, 2026

Cisco and Quest Alliance are modernizing vocational coaching for India’s next-gen workforce

When Priya first enrolled in a vocational coaching program at her native Industrial Coaching Institute (ITI) in northern India’s Haryana state, the prospect of a profession in expertise felt like a future that belonged to another person.

A young woman in India stands to the left of a big shelf with many stacks of blue textbooks. She is holding one of the open books in her hands.A young woman in India stands to the left of a big shelf with many stacks of blue textbooks. She is holding one of the open books in her hands.
By modernizing ITIs, Cisco and Quest Alliance are serving to extra learners construct a transparent path towards financial mobility.

Throughout India, ITIs function the spine of vocational schooling, making ready college students like Priya — a lot of them first-generation learners from underserved communities — for careers in manufacturing, companies, and different key industries. However a long time of useful resource constraints at some institutes have led to curricula that want updating, restricted skilled growth alternatives for academics, and gaps in {industry} connections.

Oftentimes, these establishments wrestle to attach college students with trendy profession alternatives — a threat that might widen the hole between what college students are studying and what employers are searching for.

Cisco’s partnership with Quest Alliance, an India-based nonprofit dedicated to designing options that assist educators ship high quality expertise coaching, emerged as a direct response to this problem. Considered one of many nonprofit companions that helped Cisco positively affect 50 million lives in IndiaQuest Alliance has labored alongside Cisco since 2016. Collectively, we’re working to drive systemic change throughout the ITI ecosystem by not solely uplifting particular person college students but in addition strengthening the establishments and insurance policies that assist them.

Strengthening foundations for the longer term

In 2019, our collaboration with Quest Alliance expanded with the creation of the Future Proper Abilities Community (FRSN), a multi-stakeholder collaboration initially co-funded by Accenture that immediately additionally contains J.P. Morgan, LinkedIn, and SAP Labs India, working alongside key state and central authorities our bodies. FRSN works to make ITIs future-ready via three strategic approaches:

  • Shaping nationwide coverage in partnership with the Directorate Common of Coaching
  • Constructing capability amongst ITI leaders and trainers
  • Integrating tech-fueled profession growth instruments like Quest’s MyQuest on-line platform to increase studying past the classroom.

This systems-focused method was designed to amplify affect. Quite than working with particular person college students one after the other, FRSN focuses on strengthening the establishments and methods that attain college students in massive numbers, whereas additionally working to affect the insurance policies that govern them. Since its founding, the community has supported 2,471 ITIs and reached over 851,000 college students. Greater than 300,000 of these college students have benefited instantly from Cisco’s assist.

A young man in India, wearing a blue shirt, sits at a table alone. He is holding a phone, and the screen says "QUEST App."A young man in India, wearing a blue shirt, sits at a table alone. He is holding a phone, and the screen says "QUEST App."
Cisco’s partnership with Quest Alliance brings career-ready assets instantly into the fingers of ITI college students.

The outcomes level to actual affect on financial mobility. ITI college students with entry to digital gadgets noticed their incomes alternatives improve by 2.6 instances, whereas these participating with digital studying platforms skilled a 1.4x enchancment in incomes potential. In only one yr in Haryana, employability expertise coaching contributed to a 50 % improve in pupil transitions to jobs aligned with that coaching.

For college kids like Priya, these numbers translate into one thing concrete: a foothold in an economic system that had beforehand felt out of attain. “Earlier than this program, I didn’t suppose I’d ever work in expertise,” she says. “However the coaching I acquired in employability expertise and AI opened doorways I didn’t know existed. In the present day, I’m incomes for myself whereas inspiring others in my neighborhood to dream massive.”

That particular person progress is mirrored on the institutional stage. “FRSN has been a useful accomplice in advancing our imaginative and prescient for a robust, industry-aligned skilling ecosystem,” says Ms. Trishaljit Sethi, former Director Common of Coaching on the Ministry of Ability Improvement and Entrepreneurship. “By working intently with state governments, {industry} leaders, and coaching establishments, it has helped be sure that ITIs are usually not simply coaching facilities, however true enablers of employment.”

Systemic change for scaled affect

Past direct program supply, the partnership has labored to embed future-ready expertise into India’s nationwide coverage frameworks, serving to be sure that the progress made in particular person ITIs can take maintain throughout the broader system. FRSN developed a coach technique paper for the Ministry of Ability Improvement and Entrepreneurship that knowledgeable updates to the Nationwide Abilities Coverage and helps be sure that ITI trainers obtain the skilled growth and institutional assist they should ship high quality instruction.

Cisco has additionally supported the event of an “AI for All” curriculum, integrating AI ideas into mainstream ITI packages to equip college students with foundational, future-ready AI literacy expertise.

By investing within the individuals and the insurance policies that energy India’s vocational colleges, Cisco and Quest Alliance are serving to to strengthen the methods that assist college students’ aspirations and construct a future-ready workforce — one the place college students like Priya aren’t simply spectators of the digital economic system, however energetic members.

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